A national program of United Way, 211 helps people throughout our community find local resources when they don’t know where to turn for help.
Simply dial 2-1-1 to speak to a trained professional, or text your zip code to 898-211 for referrals to utilities and food pantries.
The service is free and confidential and is offered 24 hours a day, seven days a week. 211 has information on over 16,203 different services for Summit and Medina county residents, including supplemental food and nutrition programs, substance abuse treatment, disaster services and more.
You can also use 211 to schedule a free one-on-one appointment with a trained financial coach at the Financial Empowerment Center in Kenmore, or to sign up for free tax preparation services through United Way’s Volunteer Income Tax Assistance (VITA) program.
211 helps connect people to services such as:
- Housing and Shelter
- Utilities and Transportation
- Clothing and Household Items
- Jobs and Public Benefits
- Health Care
- Mental Health Care
- Substance Abuse Treatment
- Legal Assistance
- Tax Preparation Assistance
- Education Programs
- Seasonal Services
- Local Government Services
- Volunteer and Donation Opportunities
- Disaster Services
211 helps people of all ages, including youth and families, seniors, individuals with disabilities, individuals with health conditions, veterans and active military personnel and ex-offenders.
EMERGENCY FOOD LINE
211 makes appointments for several local food pantries. To make a food pantry appointment, please call 330-376-4850 between 9:00 am to 2:00 pm weekdays. We apologize for any difficulty you may experience getting through as this service is in very high demand. Please call 2-1-1 or text “211SUMMIT” to 898-211 for referrals to walk-in food pantries.
211 IS THE ENTRY POINT TO MANY SERVICES
211 is a community resource and is used as the entry point or information hotline for various programs such as the Financial Empowerment Center and United Way’s Volunteer Income Tax Assistance (VITA) program. Please contact United Way of Summit & Medina to discuss possible partnership opportunities.
211 SUPPORTS UNITED WAY’S BOLD GOALS
Meeting the basic needs of Summit and Medina county residents is key to United Way’s Bold Goals. By providing a robust point of contact for individuals and families in crisis, United Way helps residents build the foundation they need to make gains in education and financial stability and overcome addiction.
211 Is Available Across the U.S.
211 is available to approximately 94% of the U.S. population. In 2017, 211 responded to more than 13.4 million phone requests for help in the United States. Click here to learn more about the 211 system and search for 211 services in other parts of the United States.
211 LOGOS & BUTTONS
For downloadable logos and buttons, please click here to visit our Resources page.
ORDER 211 MATERIALS
Click here for a list of marketing materials and order instructions.