We are all in this together

United Way of Summit & Medina's highest priority is the health and safety of its clients, volunteers, donors and staff. Since the start of the developing situation with COVID-19, our senior leadership and Board Volunteers have worked closely with our program staff to stay abreast of guidelines from state and federal health officials, and to implement a plan for continuation of United Way services. 

To protect the health and safety of our staff and the public, we have taken the decision to close our offices at 37 N. High St. and 1060 Kenmore Blvd., effective immediately. United Way of Summit & Medina will remain operational, with staff working remotely, and we will continue to serve program clients throughout this remote access period.

In addition, United Way of Summit & Medina has partnered with the County of Summit, the City of Akron, Akron Public Schools, the Summit County Health Department, the Akron Canton Regional Food Bank and the Department of Jobs and Family Services to create the Akron Summit County COVID-19 Emergency Support Fund. The fund will be used to provide food assistance; medical bill support; housing, rent and utility assistance; and childcare assistance to local residents. Click here to support those whose lives have been upended by COVID-19.

United Way of Summit & Medina Programs

  • 211 remains operational and will continue to provide service 24 hours a day, seven days a week. Simply dial 2-1-1 or text your zip code to 898-211 to receive free and confidential referrals to supportive services. 
  • Housing Services will continue to provide rent assistance to current clients. In order to mitigate the effect social distancing requirements may have on our clients’ income, we will pay 100 percent of our current clients’ rent through the month of April.
  • The Family Resource Centers at Helen Arnold and Robinson CLCs will continue services and programs with drive through, virtual and home-based options.  Email [email protected] or call 211 for more information.
  • Volunteer Income Tax Assistance services will continue with both virtual and drive through options. Visit the VITA page for more details.
  • Imagination Library will continue to mail out free books every month to children from birth to age 5 in Summit or Medina counties. New enrollments are still being accepted online and through mail. 
  • The Financial Empowerment Center will continue to offer free financial coaching to clients remotely via phone, video chat, or email. Call 211 to schedule an appointment.

For resources to manage your finances during the Covid-19 crisis:


Every day, United Way of Summit & Medina serves some of the most vulnerable people in our community – people who may be even more vulnerable in the days and weeks ahead. It is our privilege to devote our lives to helping others. It is our responsibility to continue helping them when they need it most.

We will continue to meet that responsibility – today, and always.